Effective Date: July, 2025

Privacy Policy for Wellness 365 Spa

Wellness 365 Spa (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and your rights regarding your personal data when you visit our website, engage with our services, or interact with us online or in person.

Information We Collect

We collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information (e.g., credit/debit cards)
  • Appointment preferences and history
  • Medical history or health-related information relevant to treatment
  • Any additional details you choose to provide via contact forms or during consultations

How We Collect Information

We collect data through:

  • Online booking forms
  • Contact forms and newsletter sign-ups
  • Cookies and analytics tracking
  • Third-party booking and payment systems (e.g., Vagaro)
  • Customer communications (email, phone, or in person)

Use of Information

We use your information to:

  • Book and manage your appointments
  • Process payments securely
  • Communicate updates, promotions, and service confirmations
  • Deliver personalized treatments based on your needs and preferences
  • Improve our website, services, and user experience

Third-Party Services

We use the following third-party tools that may collect or process your information:

  • Vagaro (booking and client management)
  • Google Analytics (website performance tracking)
  • Meta Pixel (advertising and remarketing)
  • Email marketing services (e.g., Mailchimp or similar)
These providers have their own privacy policies and we encourage you to review them.

Data Sharing

We do not sell or rent your personal data. We only share information with service providers as necessary to fulfill the purpose of the services we offer.

Your Rights

You have the right to:

  • Request access to the information we hold about you
  • Ask for corrections to your data
  • ARequest deletion of your data To make a request, email us at: info@wellness365spa.com

Data Security

We implement industry-standard measures to protect your information. However, no digital platform can guarantee complete security.

Children’s Privacy

We do not knowingly collect or store information from minors. Our services are not intended for individuals under 18 years of age.

Cancellation Policy

  • Cancellations: Must be made at least 48 hours in advance to avoid any fees.
  • Late Cancellations (within 24 hours): Subject to a 50% service fee.
  • No-shows: Will be charged 50% of the scheduled service fee.

Additional Business Details

  • Business Type: Massage, Skin Care, Nail Salon, Lash Bar, Brow Bar
  • Walk-ins: Welcome
  • Payment Methods: Cash, Debit, Discover, Visa, MasterCard
  • Parking: Free
  • Amenities: WiFi, Snack bar, TV, Disabled Access, LGBTQIA Friendly
  • Languages: English, Spanish
  • Kid Policy: We are not a child-friendly facility
  • Special Instructions: Clients are encouraged to arrive 15 minutes early for first-time appointments to complete intake forms.

Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted on our website with a revised effective date.

Questions?

For any questions about this Privacy Policy, please contact us at:

Phone

(407) 890–7976

Address

1900 Town Plaza Court, Winter Springs, FL 32708

Email

info@wellness365spa.com